Mr. Masood’s career in the information and communication technology (ICT) industry spans over 15 years in senior managerial positions with some of the industry’s most prestigious names like HP / Compaq, Dell, Cap Gemini Ernst and Young, and SunGard.
His experience includes developing, implementing, managing, and auditing various Operations and Business Support Systems (OSS/BSS), provisioning, billing, Management Information Systems (MIS), Enterprise Resource Planning (ERP), Client Relations Management (CRM), Supply Chain Management (SCM), disaster recovery, and high availability solutions and systems based on Oracle and SQL Server databases.
The most current 3 years of his experience have been working with IT OSS/BSS, IT security, technical risk management, systems analysis, design and audits of high availability systems for multi-billion dollar public listed telecoms, to ensure fulfillment of functional requirements and contractual obligations by vendors, timely systems readiness, revenue leakage prevention, and risk mitigation.
His most prominent recent achievement in this regards has been the pre-launch technical review and solutions analysis of a US$ 65 Million OSS/BSS project that materialized a total actual cash savings of US$ 16 Million, and turning around and improving a US$48 Million extremely challenged OSS/BSS applications deployment.
Mr. Masood, a University of Houston graduate in Computer Information Systems (B.Sc. CIS) is a telecom Accredited Revenue Assurance practitioner and a Microsoft Certified Systems Engineer (MCSE), Solutions Developer (MCSD), and Database Administrator (MCDBA).
A respected professional of ICT industry, Mr. Masood has affiliations with esteemed and prestigious societies that promote advancement and research in technology and is a member of the New York Academy of Sciences and an affiliate member of the IEEE – Computer and Information Theory Society.
His most prominent contributions in this regards include a whitepaper on IT Product Adoption presented by Mr. Masood at the High Tech Summit organized in Houston, Texas chaired by Secretary of Energy Bill Richardson, Governor of Texas Rick Perry, and Mayor Lee Brown, and a presentation on Rapid Application Development at the 16th Conference of society of Scientists and Engineers of America in Staten Island, New York, chaired by senior NASA Scholar and Physicist for MARS Pathfinder Mission.
Furthermore, as a contribution to local community Mr. Masood has served as an advisor to the Director of Houston Community Colleges System, for the Continued Education and Training Program on ICT.
BUSINESS: Multiple years of experience in Project Management, Disaster Recovery Planning, IT Security Analysis and Audit, Business Process Analysis and Re-Engineering, Information Flow Design, Business Analysis through decision trees, Forecasting, and Business Plan Development, and Training.
TECHNICAL: Technical experience in Full Cycle Software System Development, Systems Analysis, Systems Design and Data Architecture, Deployment, Implementation and Integration, Relational Database Management, Web Development, E-Commerce and M-Commerce, and development of corporate intranets and extranets.
INDUSTRIES: Consulting, Telecom, Banking and Finance, Manufacturing, and ASP.